Privacy Policy- Tenderwiz LLP
This Privacy Policy describes how Tenderwiz LLP (“Tenderwiz”, “we”, “our”, “us”) collects, uses, processes, stores and protects your personal information when you access or use our website https://tenderwiz.in and our services, including intellBULLETIN, tenderMATRIX platform and consulting support (collectively, “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
By accessing our website, platform, or availing any of our Services, you:
- Confirm that you have read, understood and agreed to these Terms
- Agree to be legally bound by them
- Acknowledge that this forms a valid and enforceable contract
Tenderwiz reserves the right to modify these Terms at any time without prior notice. Continued use of the Services shall constitute acceptance of such updates.
This policy applies to:
- Website visitors
- Registered users and subscribers
- Clients using our consulting services
It covers all data collected through:
- Website forms
- Email communication
- Platform usage
- Third-party integrations
We collect information to provide and improve our Services. This includes:
3.1 Personal Information
- Full name
- Email address
- Phone number
- Company/organization details
- Job role or designation
3.2 Account & Subscription Data
- Login credentials (encrypted)
- Subscription plan details
- Transaction/payment records (excluding sensitive financial data)
3.3 Payment Information
Payments are processed via third-party gateways.
We do not store:
- Credit/debit card numbers
- CVV or banking credentials
We may store:
- Transaction ID
- Payment status
We use your information for the following purposes:
4.1 Service Delivery
- Sending daily tender alerts (intellBULLETIN)
- Providing access to tenderMATRIX
- Delivering consulting support
4.2 Account Management
- Creating and managing user accounts
- Processing subscriptions and renewals
- Sending invoices and confirmations
4.3 Communication
- Service-related emails and notifications
- Important updates or policy changes
- Customer support responses
4.4 Improvement & Analytics
- Analyzing usage trends
- Enhancing platform performance
- Personalizing user experience
4.5 Legal & Compliance
- Preventing fraud or misuse
- Complying with legal obligations
We process your data based on:
- Your consent
- Performance of a contract (subscription/services)
- Legal obligations
- Legitimate business interests
We do not sell or rent your personal data.
We may share information with:
6.1 Service Providers
- Email service providers
- Payment gateways
- Hosting and analytics providers
6.2 Legal Authorities
- When required by law
- To protect rights, safety, or prevent fraud
6.3 Business Transfers
In case of merger, acquisition or restructuring
We retain your data:
- As long as your account is active
- As required for legal or business purposes
You may request deletion subject to compliance requirements.
We implement reasonable security measures including:
- Encryption and secure servers
- Access controls
- Monitoring systems
However, no method is 100% secure and we cannot guarantee absolute security.
We use cookies and similar technologies to:
- Improve user experience
- Track website performance
- Analyze traffic
You can control cookies through browser settings.
Our website may contain links to third-party websites.
We are not responsible for their:
- Privacy practices
- Content or policies
Users should review third-party policies separately.
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You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion (subject to legal limits)
- Opt-out of marketing communications
To exercise these rights, contact:
📧 info@tenderwiz.in
By subscribing to our Services, you agree to receive:
- Daily reports
- Transactional emails
- Service updates
You may unsubscribe from non-essential communications.
Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
If applicable, your data may be processed outside your location.
We ensure appropriate safeguards are in place.
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with updated dates.
Continued use of Services implies acceptance.
Tenderwiz LLP processes personal data in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
16.1 Roles
- Data Fiduciary: Tenderwiz LLP determines the purpose and means of processing personal data.
- Data Principal: The individual whose personal data is processed (you).
16.2 Notice & Consent
We collect and process personal data:
- For specific, lawful purposes communicated at the time of collection; and
- Based on your clear, informed consent (e.g., account creation, subscription, communications).
You may withdraw consent at any time by contacting us (see Section 16). Withdrawal may affect service availability.
16.3 Purpose Limitation
Personal data is used only for:
- Delivering intellBULLETIN reports and platform services
- Account management, billing and support
- Security, fraud prevention and legal compliance
We do not process your data for purposes incompatible with the above.
16.4 Data Minimization
We collect only the data that is necessary for the stated purposes.
16.5 Accuracy
We take reasonable steps to ensure personal data is accurate and up to date. You may request corrections at any time.
16.6 Storage Limitation
We retain personal data only for as long as necessary for the purposes stated or as required by law (e.g., accounting records).
16.7 Security Safeguards
We implement reasonable security practices (access controls, encryption, monitoring). In the event of a data breach, we will take appropriate measures, including notifying affected users and authorities where required.
16.8 Your Rights as a Data Principal
Subject to applicable law, you have the right to:
- Access information about your personal data
- Correction & Erasure of inaccurate or unnecessary data
- Grievance Redressal
- Nomination: Nominate another individual to exercise rights on your behalf in case of incapacity or death
To exercise rights, email: info@tenderwiz.in
16.9 Grievance Redressal
For complaints or concerns regarding data processing, contact:
Grievance Officer – Tenderwiz LLP
Email: info@tenderwiz.in
Response Timeline: We aim to respond within 15–30 days.
16.10 Cross-Border Transfers
Where data is processed outside India, we ensure appropriate safeguards consistent with applicable law.
You may contact us using the information below:
Merchant Legal entity name: TENDERWIZ LLP
E-Mail ID: info@tenderwiz.in